Domuso automatically sends personalized payment receipts to residents each time a payment is submitted successfully. This helps ensure transparency and provides residents with a clear record of their transactions.
What’s Included in the Receipt
Each receipt includes the following details:
- Payment ID
- Resident Name
- Property Name
- Payment Amount
- Date of Payment
How Residents Receive Receipts
- Email Notification:
Residents will receive a receipt via email for every payment made through Domuso, including:
- Online payments (ACH, Certified ACH, credit/debit cards, mobile check pay)
- Online payments (ACH, Certified ACH, credit/debit cards, mobile check pay)
- Resident Portal Access:
Each email includes a link allowing the resident to log into their Domuso account to view full payment details and history.
If a resident does not receive a receipt or has questions about a payment, encourage them to check their spam folder or log in to the Resident Portal to access their payment history. For further assistance, contact Domuso Support.