About Domuso

Domuso Basics

• What is Domuso?
• How do I sign up?
• Contact Information

Support for Renters

Getting Started - My Account

• Signing Up
• Paying Rent Online
• I forgot my Password or User ID
• Maintenance Request
• Moving Out

Domuso Installment Loans

• What are Domuso Installment Loans?
• How do Domuso Installment Loans work?
• How do I apply for a Domuso Installment Loan?
• Why am I being asked for my Social Security Number and other sensitive information?
• Why am I being asked to add a bank account?
• Does Domuso perform a credit check?

See all 8 articles

DomusoCASH - Certified Payments

• When can I use DomusoCASH?
• What is DomusoCASH?

Payments

• Canceling Automatic Payments
• Saved Payment Methods
• Payment Methods in Domuso
• Scheduling Payments
• Service Fees
• Editing or Canceling a Scheduled Payment

See all 7 articles

Trust and Safety

• What is Domuso's legal relationship with my landlord?
• Who has access to my personal information and data?

Support for Property Managers

Scanning Checks

• Check Batches
• Personal Checks

Getting Started - my Account

• Opening a New Account
• Configuring Your Settings
• Change My Password
• Inviting Your Residents to use Domuso
• How do I receive my funds?

Managing Residents

• Blocking Payments
• Maintenance Requests

Payments

• Posting Payments
• Cash Payments
• Resident Receipts
• Allow Recurring Payments
• What should I do if a payment fails?
• Partial Payments and Over Payments

See all 7 articles

Voids, Refunds and Returns

• Returned Payments
• Chargebacks
• Refunds and Voids

Reporting

• Billing Descriptors
• Tax Statements (1099k)
• Payments, Batches, Statements, and Checks

Property Control Panel and Settings

• What emails do my residents receive?
• How do I edit details about my property in Domuso?

Release Center

Release Notes

• Release 28 - 07/28/17
• Release 25/26 - 06/28/17
• Release 24 - 05/25/17
• Release 23 - 05/10/17
• Release 22 - 04/26/17