Skip to main content

Manager Check Scan App

Updated

Using the Domuso Manager App to Submit Check Payments

The Domuso Manager App allows property managers to accept check payments directly from a mobile device, offering an alternative when a physical check scanner is unavailable.

Step 1: Download the Domuso Manager App

To get started, download the Domuso Manager App on your mobile device.

  • For iPhone: Scan the QR code for the iOS App Store

  • For Android: Scan the QR code for the Google Play Store

You can use your phone or tablet camera to scan the code and download the app directly.qr code 1.png

Step 2: Log into Your Domuso Manager Account

Open the app and log in using your Domuso Manager credentials:

  • Enter your Email or Username

  • Enter your Password

  • Tap Login

If you've forgotten your password, use the "Forgot password?" link to reset it.

Login 2.png

Step 3: Select Property

If you manage more than one Domuso property, you’ll be prompted to choose the correct location for submitting the payment.

  • Tap the appropriate property name

  • Tap Scan Check to proceed

On the instruction screen, you’ll see helpful reminders:

  • Include one check per photo

  • Ensure checks are completely filled out, including payee and signature

  • Use a clear, contrasting background when taking the photo

  • Checks that don’t meet the listed criteria may be returned

step 3.png

Step 4: Select Payment Type, Enter Amount, and Photograph Check

You’ll be prompted to:

  • Enter the payment amount

  • Select the type of check: Personal or Certified

  • Upload photos of both the front and back of the check

Use this step for all types of paper checks, including:

  • Money orders

  • Vendor checks

  • Housing checks

  • Bill pay checks

These should all be scanned as Certified checks.

step 4.png

Step 5: Select Resident from Quick Search and Submit

Type the resident’s name or unit number into the search field and select the correct entry.

  • Review the payment details carefully on the confirmation screen

  • Tap Submit Payment to complete the transaction

step 5.png

Manual Post Option

For checks that are not tied to a resident ledger (e.g., vendor checks, housing payments), use the Manual Post option.

  • From the payee info screen, select Enter Payee Information (Manual Post)

  • Enter the following:

    • First Name

    • Last Name

    • Email Address (optional)

    • Manual Post Reason/Description

These transactions will deposit the funds but must be manually posted to the appropriate charge codes within your property management system.

If you need assistance, contact Domuso Support or refer to your Domuso account manager for help.

 

 

 

 

Related articles