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  1. Domuso Support
  2. Support for Property Managers

Support for Property Managers

Getting Started - My Account

  • Opening a New Account
  • Change My Password
  • Inviting Your Residents to use Domuso

Managing Residents

  • Blocking Payments

Scanning Checks

  • Check Scanning- Determining Certified or Personal
  • My scanner isn't initiating, what should I do?
  • Accept a check - Other
  • Accept a check - New Applicant (No Accounting Code)
  • Accept a check - Bad Debt
  • Accept a check - New Resident
See all 9 articles

Payments

  • Why was a payment returned?
  • Resident Receipts
  • Allow Recurring Payments
  • What should I do if a payment fails?
  • Partial Payments and Over Payments
  • When can a resident submit a payment?

Voids, Refunds and Returns

  • Returned Payments
  • Chargebacks
  • Refunds and Voids

Reporting

  • Manager Daily Report
  • Billing Descriptors
  • Tax Statements (1099k)
  • Payments, Batches, Statements, and Checks
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