Support for Property Managers

Getting Started - My Account

• Opening a New Account
• Change My Password
• Inviting Your Residents to use Domuso

Managing Residents

• Blocking Payments

Scanning Checks

• Check Scanning- Determining Certified or Personal
• My scanner isn't initiating, what should I do?
• Accept a check - Other
• Accept a check - New Applicant (No Accounting Code)
• Accept a check - Bad Debt
• Accept a check - New Resident

See all 9 articles

Payments

• Why was a payment returned?
• Resident Receipts
• Allow Recurring Payments
• What should I do if a payment fails?
• Partial Payments and Over Payments
• When can a resident submit a payment?

Voids, Refunds and Returns

• Returned Payments
• Chargebacks
• Refunds and Voids

Reporting

• Manager Daily Report
• Billing Descriptors
• Tax Statements (1099k)
• Payments, Batches, Statements, and Checks