Support for Property Managers

Getting Started - My Account

• How to Reset Your Domuso Password
• Domuso Training for Property Staff
• Opening a New Account
• Change My Password
• Inviting Your Residents to use Domuso

Managing Residents

• How to Add a New Resident to Domuso
• Managing Service Requests through Domuso
• How to Assist Residents with Account Balances and Payment History
• Blocking Resident Payments

Scanning Checks

• Check Scanner Troubleshooting - Property Managers
• Manager Check Scan App
• Accept a check - New Applicant (No Accounting Code)

Payments

• Viewing Payment Settings in Domuso
• Understanding Flex Rent Payments and Domuso
• Fee Transparency and Disclosure
• Declined Payments
• Domuso Payment Options
• Why was a payment returned?

See all 8 articles

Voids, Refunds and Returns

• Viewing Return Reasons in Domuso
• Refunds and Voids

Reporting

• Understanding Reports in Domuso: Payments, Batches, Statements & Check Scans