The Actions Queue is your central hub for managing key tasks in Domuso that require property manager review. Accessing this area daily helps ensure smooth operations by allowing you to:
- Approve or reject new payments
- Verify new residents
- Keep resident accounts and payment processing up to date
Why Check the Actions Queue Daily?
Staying on top of your Actions Queue helps prevent delays in:
- Accepting rent payments
- Linking resident profiles
- Keeping your accounting system accurate
By reviewing this queue regularly, you ensure no payment or profile update goes unresolved.
How to Review and Manage Pending Actions
Accepting or Rejecting a Payment
- Navigate to the Actions Queue from the main navigation menu.
- Click New Payment to review the transaction.
- In the text field, enter a message explaining the reason for acceptance or rejection.
- Click Accept or Reject to finalize your decision.
💡 Payments that don’t meet your property's auto-accept rules will appear here for manual review.
Linking New Residents
In addition to payments, the Actions Queue also displays new residents who need to be linked to their corresponding profile in your property management system (e.g., Yardi).
- Review the resident details
- Match them with the correct profile
- Complete the linking process to ensure their payment and account activity is properly tracked.
What If the Page Is Blank?
If your Actions Queue is blank, there are currently no items that need your review.
Additional Support
For more help with the Actions Queue or managing resident accounts, check out our Domuso Knowledge Base or email us at training@domuso.com.