Getting residents set up in Domuso is quick, easy, and flexible. There are three main ways residents can sign up, allowing for a smooth onboarding experience that fits a variety of situations.
1. Automatic Email Invitation
The most seamless method.
- When your site first goes live with Domuso, an email invitation is automatically sent to all current residents listed in your property management system (PMS).
- Any new residents added to your PMS will also receive an invitation the following business day.
- This method requires no manual action and automatically links the resident to their account in Domuso.
2. Manual Invitation via Domuso Admin Portal
Managers can send invitations in real time directly to specific residents.
- Use this method if a resident did not receive the automatic invite or needs a new one sent.
- Invitations are delivered via email with a link to create and confirm their account.
- Once the invite is accepted, the resident is automatically linked to their PMS profile.
Note: Make sure the resident's email matches the one listed in your PMS.
3. Self Sign-Up
Residents can also sign up on their own.
- Visit www.domuso.com and click "Pay My Rent."
- Click Create Account and fill in the required details (first name, last name, email, phone number).
- The resident will receive an activation email to complete their registration.
Important: If a resident signs up using this method, they must be manually linked in Domuso to their PMS profile by a property manager.
Summary:
| Sign-Up Method | Automatically Linked? | Best Used For |
|---|---|---|
| Automatic Invitation | ✅ Yes | Property-wide rollouts and new move-ins |
| Manual Invitation | ✅ Yes | Walk-ins, Individual resend or replacements |
| Self Sign-Up | ❌ No | Residents who missed the invite |
Need Help?
Contact Domuso Support for assistance.